Monday 23 December 2013

Awesome Awards Night at Bradleys!


Friday the 20th December was a fabulous night for Team Bradleys. 130 staff arrived at Head Office for the Annual Awards Ceremony which had some added impetus with TV cameras in attendance. Brian made the announcements and various members of the Board presented the prizes.

The Evening started with Darren Ellis and Sara Gilchrist receiving their 20 yearlong service awards. 8 more loyal members of staff followed with their 10 year awards. Chris Baxter presented the Conveyancing award to Darren Hole and his Team in Paignton who have followed Darren's lead all year and produced spectacular results. Mike Dibble presented the most improved award to Torquay office who had delivered a great sales year and they were delighted to have their increased performance recognised. Richard Greetham presented the Luxury Homes award to Shaldon office who have seen off all of the usual names at the top of the market and recorded a new office profit record along the way. Francis presented the Manager of the Year to Lewis Rossiter, the previous year's Employee of the Year. Lewis Had also set a new office profit record for his office in Exeter and was the employee with the most good allAgents reviews for the year on the Estate Agents review site allAgents. Lyndon Bent awarded the Office of the Year Award for the second successive year to Shaldon office which reflected their spectacular on going performance and Manager Katherine Edwards made a moving acceptance speech when she confirmed to the room what was required to win the title. Brian concluded the official awards when he announced the nominations for Bradleys Employee of the Year 2013 and presented the Cup to Lynn Foster from Torquay Office to recognise her part in the improvement in Torquay and for her efforts in delivering the sales on a new homes site in Torquay. It was a very deserved reward and a very popular decision with all in the room.  Once the hierarchy were cleared from the stage Andy presented a couple of novelty awards to Lewis and to Sian which drew great appreciation for all. Only the Author and a couple of other people know how spectacularly the joke backfired on Andy by the end of the evening when he himself required the use of the award!

Those in attendance all thought the evening was probably the best awards and party to date and a few people need mention. The food was excellent and thanks to Enid, Ella, Andy and Connor who ensured all were fed very well. Andy also ensured the bar was manned all night and the drinks kept flowing. The room was beautifully festive and again Andy's efforts must be recognised. Mr Frosty had his own TV channel for the early part of the evening as prepared by Alison and then right on cue he appeared and was soon missing again for another year of intrigue. Once the eating was over the dancing began which carried on into the following day and a very good year for Bradleys was brought to a close with a fitting celebration and the very best of the best were honoured by their Colleagues. Next is 2014 and we are all looking forward to an even better year.  
 
 

Employee of the Year. Lynn Foster receives her award from Chairman Brian Bradley to recognise her pivotal role in the improved performance of Bradleys Torquay office. 
 
 

Office of the Year. Shaldon Office team receive their award from Lyndon Bent to recognise their achievement of outstanding performance in 2013. Pictured are Katherine Edwards and Julie Carden. 
 
 

Manager of the Year. Lewis Rossiter of the Bradleys Exeter St Thomas Office receives his award from Bradleys Managing Director Francis Marshall. Lewis had doubled his target for the year and received the most new good reviews on the Estate Agents review site allAgents where customers rate their satisfaction of an agents service. 
 
 

Luxury Homes Office of the Year. Julie Carden and Manager Katherine Edwards receive their award from Director Richard Greetham to reflect their immense success in the high end of the market in 2013.  

Francis Marshall FNAEA
Managing Director
Bradleys Group
 

Sunday 22 December 2013

Three sleeps to go...


With just a few sleeps till the Big Fat Fella comes down the chimney this is the time of year Estate Agents really show their colours. Some will be thinking we have had a good year and are now looking forward to a week off to relax, so will switch on the answer phone and go home. The good agents that care about customer service will be thinking differently. At Bradleys will be thinking about our customers who want their properties sold or let and thinking about their buyers an prospective tenants who want to buy or rent. The market is good and the customers all want to do business so we will be fully staffed and open and there will be evening cover by our Customer Services Department as well to cater for the customers who have a bit of time off so want to use it to look for property. To be really proactive we will have seasonal offers to match being offered every day by the '12 days of Christmas' via our Facebook pages.  Have a very Happy Christmas!

 

Monday 9 December 2013

In the not so bleak mid winter...


We may be approaching mid-winter but there are no storm clouds on the horizon for the property market, in fact at here at Bradleys in the South West everything is very sunny, Help to Buy comes into force in a few weeks, the buyers are continuing to view and buy in December and the UK continues to recover economically which is in turn giving the confidence to drive the buyers on to buy now. I have said this before but, it will never be this cheap to buy again. Mortgage rates remain low and available, property prices are only going one way in the face of strong demand and a shortage of supply. This is where a sellers choice of agent is vital to achieve the best price in a rising market.
 
Firstly the asking price must be right, too low and anyone can give a property away but too high it won't sell and will go stale eventually requiring a reduction below the market so the vendor will have to bridge a bigger gap when he does eventually sell. But don't choose your agent just based on the ability to value accurately, you need an agent who will deal with you honestly and have your best interest at heart all of the time. You should use an agent that comes with a track record of delivering a good service and achieving the right result and you will ideally find that agent by word of mouth from friends and relatives who have sold recently so were able to give you a good recommendation.
 
If you don't know anybody who has recently had a good moving experience then that is where allAgents comes into play and you can take your advice form 1000's of people who have recently moved and have independently praised the good and shamed the bad. If you think about it why would you even rely on a single recommendation from a friend when every agent in the country is available to be judged on allAgents and you can very clearly see who you should instruct if you want a good service and the right result. Equally you can clearly see which agents are best avoided. Don't leave the sale of your biggest asset to chance take your pick from a top performing agent on allAgents as they will certainly come backed by 100's of independent recommendations and that is about as good as it gets.
 
Here at Bradleys we are immensely proud of our ranking on allAgents which ranks us third out of all estate agents in the country for sales and lettings and the best agent in the country for customer service for sale. If you would like to experience the Bradleys award winning service just contact your nearest branch for a free valuation or contact our Customer Services Department right up to 10.00 in the evening to book a viewing or arrange a viewing.

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Francis Marshall FNAEA
Managing Director
Bradleys Group