Did anybody see Dispatches, the Undercover Estate Agent on Channel 4 last night?
Just a week after the allAgents awards where Bradleys were named as the best Sales Estate Agent in the Country for customer service, we see the worst of the industry named and shamed on National TV. Of course it was nothing to do with the companies and only the fault of some staff who have since been reprimanded. Like anybody would be foolish enough to believe that!
My daughter Lisa was recently buying in London and she phoned me in despair that one of the companies named last night refused to register her or inform her of new instructions if she did not take their financial services! Now isn't that a great example of them working in their clients best interest? Just think of their customers being deprived of a buyer because she wouldn't take their overpriced mortgage to provide excessive mortgage fees for them. I advised her to contact trading standards but just like everybody else she was not interested in sorting out the agent or the industry she just wanted to buy a house, so didn't bother.
Bradleys operate in sleepy old Devon, Cornwall and Somerset where the practices such as these shown last night are much fewer but it is completely beyond me why Trading Standards and the Ombudsman, now in receipt of the irrefutable evidence don't prosecute those firms and start to sort out the shady practise which tarnishes all of our reputations. Just as a matter of interest has anybody looked up the allAgents reviews for those firms featured?
At Bradleys we consistently deliver the very best service in the UK covering the entire region with 33 offices spanning from Taunton to Penzance. When making one of the biggest decisions of your life be sure you are dealing with a professional you can trust, come to Bradleys, the best in the UK and right on your doorstep. If you think this was helpful why not like it or share it?
Francis Marshall FNAEA
Managing Director
Bradleys Group